A. What.The.Soap. is located in Massapequa, New York.
If you're in the area and want to pick up your order, select the Free Shipping option.
If you're local to the area (Amityville, Farmingdale, Massapequa, Massapequa Park, Seaford, Wantagh or in that general vicinity), we also offer free delivery. Select the Free Shipping option.
If you're uncertain about whether we'll deliver or not, select the Free Shipping option and then email us at What.The.Homemade@gmail.com. If we don't deliver or can't coordinate an adequate delivery time, we'll send you an invoice through email.
All in all, you're good people & we're good people...if in doubt, select Free Shipping and we'll work it out.
A. Of course we do. We want you to be 100% satisfied with our soap.
If for any reason, you
are not satisfied, let us know and we'll do our best to make it right for
Please keep in mind the nature of natural, personal care products,
and understand that we cannot accept or exchange items that have been opened, handled, cut or used.
We do not accept the return of products
because a customer doesn't care for the scent of the product they
ordered, and this includes our unscented soaps that may have the natural
odor of the oils from which they are made. That said, let us know and we'll work it out.